In order for us to assist you properly and work on your issue right away, please provide necessary details needed for us to determine the cause of your problem and provide you with a solution. 

When completing a ticket, please follow the guidelines, and we will be able to handle your ticket faster and with no back and forwards.

  1. Insert a title (usually is short and identifies the main issue)
  2. Select the product that you need support for
  3. Insert the purchase code. You can find more details here.
  4. Select the Type of the ticket
  5. Select the priority of the current ticket
  6. Full description of the issue
  7. Provide us the website URL
  8. A print screen if you can
  9. WordPress login details if necessary 
  10. FTP login details if necessary